This study examines Cambodian phone users’ knowledge, attitudes and practices in relation to Khmer-language reading, writing, and search habits, and identifies the factors motivating (and discouraging) their use of Khmer script. It also attempts to identify changes and trends in the way Khmer-enabled phones are used, including as a means of accessing the internet — in particular Facebook. The study's findings respond to a need for data on phones’ effectiveness as a tool with which government and civil society organizations can communicate with citizens and beneficiaries throughout the country, and provide them with information and services in Khmer. The results enable quantification of the population of Cambodian phone owners who are able to send and receive SMS messages in Khmer, as well as access the Internet and use Facebook in the language.

• English